Effective Date: September 28, 2026
Welcome to Ruby Thrift.
These Terms of Service govern your use of the Ruby Thrift website and related online services. By accessing or using our website, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
Questions regarding these Terms may be sent to support@rubythrift.com.
1. Use of the Ruby Thrift Website
The Ruby Thrift website provides information about our thrift stores, donations, shopping, promotions, community activities, live shopping, blog content, newsletters, locations, and related services.
You may use the website for lawful personal and informational purposes.
You agree not to use the website in a way that:
- violates applicable law;
- interferes with the operation or security of the website;
- attempts to gain unauthorized access to systems or accounts;
- introduces malicious code or automated abuse;
- impersonates another person or organization;
- misuses forms, communications, or website features;
- infringes the rights of Ruby Thrift or others.
2. Website Information
Ruby Thrift makes reasonable efforts to provide accurate and current information.
However, website information may change without notice.
This may include information regarding:
- store hours;
- locations;
- donation acceptance;
- promotions;
- events;
- inventory;
- live-shopping availability;
- pricing;
- policies;
- services.
If information on the website conflicts with current information provided by an authorized Ruby Thrift representative at a store or through an official communication, the most current information will generally control.
3. Secondhand Merchandise
Ruby Thrift primarily deals in donated, previously owned, vintage, resale, and other secondhand merchandise.
Secondhand merchandise may naturally show signs of age, use, wear, repair, variation, or cosmetic imperfections.
Unless specifically stated otherwise, merchandise should not be assumed to be new or in factory condition.
Inventory may be unique, limited in quantity, and available on a first-come, first-served basis.
An item displayed online, in marketing, on social media, or during a live-shopping event may no longer be available by the time you attempt to purchase it.
4. Pricing and Promotions
Ruby Thrift may offer discounts, promotions, sales, coupons, special events, or other promotional programs.
Promotions may be subject to:
- eligibility requirements;
- expiration dates;
- participating locations;
- excluded merchandise;
- quantity limits;
- additional terms disclosed with the promotion.
Ruby Thrift may correct pricing, typographical, promotional, or technical errors where permitted by law.
Promotions may not be combined unless expressly stated.
5. Donations
Information provided on the Ruby Thrift website regarding donations is intended to help potential donors understand our general donation process.
Ruby Thrift may accept or decline items at its discretion based on factors such as:
- condition;
- safety;
- available storage;
- resale suitability;
- applicable laws;
- operational needs.
The inclusion of an item type on our website does not guarantee that every item of that type will be accepted.
Donation policies may vary or change over time.
Donors are responsible for ensuring that they have the legal right to donate the property they provide.
6. Donation Value and Tax Matters
Ruby Thrift does not provide tax, accounting, or legal advice.
Any determination regarding the value of donated property or eligibility for a tax deduction is the responsibility of the donor.
You should consult a qualified tax professional regarding your individual circumstances.
7. Newsletter and Communications
Visitors may choose to subscribe to Ruby Thrift email communications.
By subscribing, you agree to receive the communications described during the signup process.
You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in our emails.
Use of newsletter services is also subject to our Privacy Policy and applicable email-consent disclosures.
8. Live Shopping and Third-Party Selling Platforms
Ruby Thrift may participate in live-shopping events or offer merchandise through third-party platforms.
Those platforms are operated independently from Ruby Thrift and may have their own:
- terms of service;
- privacy policies;
- payment rules;
- shipping policies;
- buyer protections;
- refund or dispute processes.
When you purchase through a third-party platform, your transaction may also be governed by that platform's terms and policies.
Ruby Thrift is not responsible for the operation, availability, security, or policies of third-party platforms.
9. External Links
The Ruby Thrift website may contain links to third-party websites and services, including:
- social media platforms;
- maps;
- marketplaces;
- live-shopping services;
- payment services;
- community partners;
- other external resources.
A link does not necessarily mean Ruby Thrift endorses every statement, product, service, or practice of the third party.
Ruby Thrift is not responsible for third-party websites, services, content, privacy practices, or availability.
10. User Submissions and Communications
If you submit information, messages, feedback, suggestions, or other communications to Ruby Thrift, you represent that you have the right to provide that information.
You may not submit content that is unlawful, threatening, abusive, fraudulent, defamatory, infringing, malicious, or otherwise inappropriate.
Ruby Thrift may use feedback or suggestions to improve its services without creating an obligation to compensate the person providing them, unless otherwise agreed in writing.
11. Intellectual Property
The Ruby Thrift website and its original content may include trademarks, logos, graphics, photographs, text, software, layouts, designs, videos, and other materials owned by or licensed to Ruby Thrift or its affiliates.
These materials are protected by applicable intellectual-property laws.
Except as permitted by law or expressly authorized by Ruby Thrift, you may not reproduce, distribute, modify, sell, publish, or commercially exploit Ruby Thrift content without permission.
Third-party trademarks and content remain the property of their respective owners.
12. Website Availability
Ruby Thrift does not guarantee that the website or every feature will be available without interruption.
We may modify, suspend, restrict, or discontinue website features when reasonably necessary for:
- maintenance;
- security;
- updates;
- business changes;
- technical reasons;
- legal compliance.
Ruby Thrift is not responsible for interruptions outside our reasonable control.
13. Disclaimer of Warranties
To the extent permitted by law, the Ruby Thrift website and online services are provided on an "as is" and "as available" basis.
Ruby Thrift does not guarantee that:
- the website will always be uninterrupted or error-free;
- every piece of website information will always be current;
- every product shown will remain available;
- third-party links or services will always function;
- use of the website will meet every user's particular expectations.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
14. Limitation of Liability
To the extent permitted by applicable law, Ruby Thrift and its owners, affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of, or inability to use, the website.
This limitation does not apply where liability cannot legally be limited or excluded.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Ruby Thrift and its affiliates from claims, liabilities, damages, or expenses arising from your unlawful misuse of the website or your violation of these Terms.
16. Privacy
Your use of the Ruby Thrift website is also subject to our Privacy Policy.
The Privacy Policy explains how Ruby Thrift collects, uses, and handles information associated with website visitors and services.
17. Changes to These Terms
Ruby Thrift may update these Terms from time to time.
When changes are made, the updated effective date may be displayed at the top of this page.
Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
18. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where another law must apply.
Any dispute relating to these Terms will be subject to applicable law and jurisdictional requirements.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
20. No Waiver
Failure by Ruby Thrift to enforce a provision of these Terms does not waive our right to enforce that provision later.
21. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms presented for a particular service or promotion, constitute the applicable agreement governing use of the Ruby Thrift website.
22. Contact Ruby Thrift
Questions about these Terms may be directed to:
Ruby Thrift
Email: support@rubythrift.com
Website: rubythrift.com